LEGAL

Terms & Conditions

The terms that govern your use of the HELIX website and the purchase of our products.

Last Updated: August 1, 2026

Welcome to HELIX (“HELIX,” “Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of www.helixstrips.com (the “Website”), including all purchases, products, services, content, and information made available through the Website.

By accessing this Website or purchasing products from HELIX, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on this Website.

If you do not agree with these Terms, you must discontinue use of the Website immediately.

1. Eligibility

By using this Website or purchasing products from HELIX, you represent and warrant that:

  • You are at least eighteen (18) years of age.
  • You have the legal authority to enter into a binding agreement.
  • You are purchasing products solely for lawful laboratory research purposes.
  • You will comply with all applicable federal, state, local, and international laws.
  • All information provided during checkout is accurate and complete.

HELIX reserves the right to refuse service or cancel any order at its sole discretion.

2. Research Use Only

ALL PRODUCTS SOLD BY HELIX ARE SOLD STRICTLY FOR RESEARCH USE ONLY (“RUO”).

Products sold through this Website:

  • Are NOT intended for human consumption.
  • Are NOT intended for veterinary use.
  • Are NOT intended for therapeutic, diagnostic, or clinical use.
  • Are NOT intended to diagnose, treat, cure, or prevent any disease.
  • Are intended solely for lawful laboratory and scientific research.

HELIX does not market or sell products for use in humans or animals. Any use inconsistent with these Terms is strictly prohibited.

3. Purchaser Representations

By placing an order, you represent and warrant that:

  • You possess the education, training, and expertise necessary to safely handle research materials.
  • You understand the characteristics and risks associated with laboratory chemicals and research compounds.
  • You will use all products only in accordance with applicable laws and accepted laboratory safety practices.
  • You will not misuse any product purchased from HELIX.

HELIX reserves the right to refuse or cancel any order where misuse is suspected.

4. Intended Use Restrictions

Purchaser agrees that products purchased from HELIX will NOT be:

  • administered to humans;
  • administered to animals;
  • used in clinical trials;
  • compounded into medications;
  • used as food;
  • used as dietary supplements;
  • used as cosmetics;
  • used as medical devices;
  • resold for human or animal use;
  • used in violation of any applicable law or regulation.

Purchaser assumes full responsibility for determining whether products are suitable for their intended lawful research application.

5. Product Information

HELIX makes reasonable efforts to ensure product descriptions, specifications, images, and pricing are accurate. However, HELIX does not warrant that:

  • product descriptions are error-free;
  • specifications are complete;
  • images precisely reflect product appearance;
  • pricing is free from typographical errors.

HELIX reserves the right to modify product information without prior notice.

6. Orders

All orders are subject to review and acceptance. HELIX reserves the right to:

  • refuse any order;
  • limit quantities purchased;
  • cancel orders;
  • verify customer identity;
  • request additional documentation;
  • refuse sales where fraud or misuse is suspected.

Order confirmation does not constitute acceptance of an order.

7. Pricing

Prices are listed in United States Dollars unless otherwise stated. HELIX reserves the right to:

  • modify pricing;
  • discontinue products;
  • correct pricing errors;
  • cancel orders affected by pricing mistakes.

8. Payment

Payments are processed securely through third-party payment providers. HELIX does not store complete payment card information. By placing an order, you authorize HELIX and its payment processors to charge the total purchase amount, including applicable taxes and shipping fees.

9. Shipping

Shipping estimates are provided for convenience only. HELIX does not guarantee delivery dates. Delivery may be delayed due to:

  • weather;
  • customs;
  • carrier delays;
  • incorrect shipping information;
  • force majeure events.

Purchasers are solely responsible for ensuring products may legally be imported into their jurisdiction. HELIX is not responsible for customs delays, seizures, import restrictions, or governmental actions.

10. Returns & Refunds

Returns are governed exclusively by the HELIX Return & Refund Policy. HELIX reserves the right to deny returns that do not comply with the published Return & Refund Policy.

11. Assumption of Risk

Purchaser acknowledges that laboratory research materials may present inherent risks. Purchaser assumes all responsibility for:

  • storage;
  • transportation;
  • handling;
  • laboratory use;
  • disposal;
  • compliance with safety regulations.

HELIX makes no representation regarding suitability for any specific research protocol.

12. Regulatory Compliance

Purchaser is solely responsible for compliance with:

  • federal laws;
  • state laws;
  • local regulations;
  • export controls;
  • import regulations;
  • institutional policies;
  • licensing requirements.

HELIX makes no representation regarding regulatory status in any jurisdiction.

13. Intellectual Property

All content on this Website is the exclusive property of HELIX or its licensors, including:

  • HELIX® name
  • logos
  • trademarks
  • product names
  • formulations
  • graphics
  • photographs
  • videos
  • packaging
  • software
  • website design
  • written content

No material may be copied, reproduced, distributed, or modified without prior written consent.

14. User Content

By submitting reviews, comments, photographs, or other content, you grant HELIX a perpetual, worldwide, royalty-free license to use such content in connection with operating and promoting its business. HELIX reserves the right to remove user content at any time.

15. Prohibited Conduct

You agree not to:

  • violate applicable laws;
  • misuse products;
  • interfere with Website operation;
  • introduce malicious software;
  • scrape Website content;
  • impersonate another person;
  • commit fraud;
  • violate intellectual property rights.

Violation may result in immediate termination of access.

16. Third-Party Services

The Website may contain links to third-party websites. HELIX is not responsible for their content, privacy practices, or services. Use of third-party websites is at your own risk.

17. Disclaimer of Warranties

THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HELIX DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • merchantability;
  • fitness for a particular purpose;
  • non-infringement;
  • uninterrupted availability;
  • accuracy of information.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HELIX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO:

  • WEBSITE USE;
  • PRODUCT PURCHASES;
  • PRODUCT MISUSE;
  • SHIPPING DELAYS;
  • REGULATORY ACTIONS;
  • THIRD-PARTY SERVICES.

IN NO EVENT SHALL HELIX’S TOTAL LIABILITY EXCEED THE PURCHASE PRICE OF THE APPLICABLE ORDER.

19. Indemnification

You agree to defend, indemnify, and hold harmless HELIX, its owners, officers, employees, contractors, affiliates, suppliers, and agents from any claims, liabilities, damages, losses, expenses, or attorneys’ fees arising from:

  • your use of the Website;
  • your misuse of products;
  • violation of these Terms;
  • violation of applicable law;
  • infringement of third-party rights.

20. Privacy

Your use of this Website is also governed by our Privacy Policy. By using the Website, you acknowledge that you have read and accepted the Privacy Policy.

21. Changes to These Terms

HELIX reserves the right to modify these Terms at any time. Updated Terms become effective immediately upon posting. Continued use of the Website constitutes acceptance of the revised Terms.

22. Governing Law

These Terms shall be governed by the laws of the State in which HELIX principally conducts business, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts located within that jurisdiction, unless otherwise required by applicable law.

23. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

24. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies referenced on this Website, constitute the entire agreement between HELIX and the purchaser regarding use of the Website and purchase of products.

25. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

HELIX
Email: support@helixstrips.com

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